1. Purpose and Scope of Information Collection

Okkiocaffe.com does not sell, share, or exchange customers' personal information collected on the website with any third party.

The personal information collected will only be used internally by the company.

When you contact us to register for services, the personal information Okkiocaffe.com collects includes:

• Address
• Full name
• Phone number
• Email

In addition to personal information, service-related information includes

• Product name
• Quantity
• Delivery time

2. Scope of Information Use

The personal information collected will only be used by Okkiocaffe.com internally and for one or all of the following purposes:

• Customer support
• Provide information related to services
• Process orders and provide services and information through our website as per your request
• We may send information about new products, services, upcoming events, or job openings if you subscribe to email notifications.
• Additionally, we will use the information you provide to assist in managing your customer account; confirm and process financial transactions related to your online payments;

3. Data Retention Period

For personal information, Okkiocaffe.com will only delete this data if the customer requests it. Customers can send a request to delete the data by emailing CSKH@okkiocaffe.com

4. Persons or Organizations That May Access Personal Information

The individuals or organizations that may access the customer’s personal information fall under one of the following cases:

• OKKIO CORPORATION
• Partners who have signed contracts to perform part of the services for OKKIO CORPORATION. These partners will receive information as per the contract agreement (which may include part or all of the information depending on the contract terms) to assist in providing services offered by the company.

5. Address of the Organization Collecting and Managing Personal Information

For inquiries about the collection and processing of personal information, customers can directly contact the company address, email, or phone number below:

• OKKIO CORPORATION
• Address: 120-122 Le Loi, Ben Thanh Ward, District 1, Ho Chi Minh City
• Phone: 0869 356 116
• Website: Okkiocaffe.com
• Email: CSKH@okkiocaffe.com

6. Means and Tools for Users to Access and Edit Their Personal Data

Okkiocaffe.com collects customer information through the website. Personal customer information is collected through email contact for product or service orders sent to our email: CSKH@okkiocaffe.com or via phone for product orders at 0869 356 116

You can contact the above email address or phone number to request Okkiocaffe.com to edit your personal data.

7. Mechanism for Receiving and Resolving Consumer Complaints Regarding Misuse of Personal Information

At Okkiocaffe.com, protecting your personal information is very important. You are assured that the information you provide to us will be kept confidential. Okkiocaffe.com commits not to share, sell, or rent your personal information to anyone else. Okkiocaffe.com commits to using your information only in the following cases:

• Enhance customer service quality
• Resolve disputes and complaints
• When required by law enforcement authorities.

Okkiocaffe.com understands that your rights in protecting personal information are also our responsibility. Therefore, in any case of inquiries, feedback, or concerns related to Okkiocaffe.com's privacy policy and misuse of personal information, please contact us via the hotline at 0869 356 116 or email: CSKH@okkiocaffe.com